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Voice menu:
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    en

    Voice messaging – 3 easy steps

    Downloading
    You download the file with a list of phone numbers to be called
    Calling
    System calls through the downloaded list of clients
    Result
    The client who will answer the phone will hear the recorded message or will be connected to a manager

    Application

    Transport companies
    Informing about the status of the order for taxis, logistics companies, cargo carriers, etc.
    Medicine and services
    Reminding clients of the visit. For medical institutions, communal and other services.
    Scope of security
    Informing about force majeure and emergency situations. Security, technical enterprises, State Emergency Service
    Evaluation of company work
    Automatic calls will help you quickly get customer feedback on service quality.
    Banking sphere
    Reminding of non-payments, loan repayment periods and other unfulfilled obligations.
    Call-centers
    “Clearing” the customers’ database. Operators communicate only with the interested subscribers

    API integration. Scenario

    Integration of voice messaging with an online store:

    Order
    Your site sends data to the server via the API
    Our server
    The system generates a message with the IVR (voice menu) and calls the client
    Client
    Listens to the status of the order. IVR helps to quickly contact you
    Result
    Client contacts the manager, learns information about the order and makes an order. The system minimizes the percentage of abandoned baskets, helps to increase profits, and reduces customer discontent.
    Our server
    Listens to the status of the order. IVR helps to quickly contact you.
    Get a personal offer

    Our manager will contact you to tell you about the service and make a profitable offer that meets the goals and objectives of your business.

    How does the voice messaging works?

    Example no.1. Microfinance organization "Prozajm".

    Task

    Inform customers about the debt and offer the customer to contact an operator to resolve the problem. Calls are made according to an Exel table. The amount of the debt is in the message.

    Message template

    “Hello. The debt owed to the OOO “Prozajm” is {the amount of debt in roubles} roubles {the amount of debt in kopecks} kopecks. To resolve this issue, you can contact with the company employee by pressing "1" on the keyboard”

    Statistics

    Total number of phone numbers: 2500
    Total number of connection attempts: 3756
    Connections: 2268
    Number of subscribers who listened to more than 80% of the message: 1875
    Readdressing to the operator: 517
    Total duration, min: 756

    Cost and results:

    Cost of connections: 1512 руб
    Cost of speech synthesis: 680,4 руб
    Total price: 2 192,4 руб

    Result: 452 debts were repaid for 3 days, total sum of debt repaid: 2 376 164.25 rubles.

    Online auctions site
    Validity verification of the customers’ numbers, which are registered on the company's portal.

    Food delivery service
    Checking the service quality.
    Calling and interviewing customers who made an order during the day.
    Get a personal offer

    Our manager will contact you to tell you about the service and make a profitable offer that meets the goals and objectives of your business.

    Sending SMS
    Advertising and service SMS mailing with a digital or alphabetic sender’s name.
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    Viber mailing
    Advertising and official mailing via Viber. Price is lower than for the SMS mailing, targeting, profile photo and sender’s name.
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    Sending emails
    The most inexpensive channel for effective communication with the clients. Convenient editor and multiple patterns for effective mailing.
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